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Terms of Service

These terms govern your use of FloorDesign.ai and outline the rights and responsibilities of both users and our service.

Last updated: September 19, 2025

Agreement Overview

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FloorDesign.ai ("Company," "we," "us," or "our") regarding your use of our AI-powered floor design platform and related services (collectively, the "Service").

By accessing, using, or registering for our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

1. Service Description

FloorDesign.ai provides an AI-powered platform that enables users to create, modify, and generate interior floor designs through various input methods including text descriptions and image uploads.

Our Service Includes:

  • AI-powered floor design generation from text prompts
  • Image-to-design transformation capabilities
  • Multiple design style options and customization tools
  • High-resolution design downloads and exports
  • Design history and project management features
  • Customer support and technical assistance

Service Availability: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect availability.

2. User Accounts & Registration

Account Requirements

  • You must be at least 13 years old to create an account
  • You must provide accurate and complete registration information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account

Account Responsibilities

  • Keep your account information current and accurate
  • Use strong passwords and enable two-factor authentication when available
  • Do not share your account with others or allow unauthorized access
  • Report any security concerns or suspicious activity immediately

Account Termination: You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Acceptable Use Policy

Permitted Uses

  • Create floor designs for personal, commercial, or professional use
  • Upload images you own or have permission to use
  • Share generated designs with clients, contractors, or collaborators
  • Use designs for marketing materials, portfolios, and presentations
  • Modify and customize generated designs to meet your needs

Prohibited Uses

  • Upload copyrighted images without proper authorization
  • Generate designs containing illegal, harmful, or offensive content
  • Attempt to reverse engineer or replicate our AI technology
  • Use automated tools to access our Service without permission
  • Violate any applicable laws or regulations
  • Interfere with or disrupt our Service or servers
  • Create accounts using false or misleading information
  • Resell or redistribute our Service without authorization

Violation Consequences

Violations may result in account suspension, termination, or legal action. We reserve the right to remove content and restrict access without prior notice.

4. Intellectual Property Rights

Your Content

  • You retain ownership of images and content you upload to our Service
  • You grant us a license to use your content to provide and improve our Service
  • You represent that you have the right to upload and use all submitted content
  • You are responsible for ensuring your content doesn't infringe third-party rights

Generated Designs

  • You own the designs generated through our Service for your specific inputs
  • Generated designs are provided under a commercial use license
  • You may use, modify, and distribute generated designs without restriction
  • We retain the right to use anonymized design data to improve our AI models

Our Technology

  • FloorDesign.ai and our AI technology are protected by intellectual property laws
  • You may not copy, modify, or create derivative works of our platform
  • Our trademarks, logos, and brand elements remain our exclusive property
  • Any feedback you provide may be used to improve our Service without compensation

5. Payment Terms & Billing

Free Services

We offer free access to basic floor design generation with certain limitations:

  • Limited number of free generations per month
  • Standard resolution downloads
  • Basic design styles and customization options

Premium Services

Paid plans include additional features and benefits:

  • Unlimited design generations
  • High-resolution and commercial-quality downloads
  • Advanced design styles and customization tools
  • Priority customer support
  • API access and integrations

Billing & Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are processed securely through third-party payment providers
  • Prices are subject to change with 30 days' notice to existing subscribers
  • Failed payments may result in service suspension until resolved
  • Refunds are provided in accordance with our refund policy

Refund Policy

We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of initial payment. Refunds are not available for usage-based charges or after significant service usage.

6. Service Availability & Modifications

Service Uptime

We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.

Service Modifications

We reserve the right to:

  • Modify, update, or discontinue features of our Service
  • Change pricing, plans, or service offerings with appropriate notice
  • Implement new terms or policies as needed
  • Suspend or terminate the Service in extreme circumstances

User Notifications

We will provide reasonable notice of significant changes through email, in-app notifications, or updates to our website. Continued use of the Service after changes constitutes acceptance of the modifications.

7. Disclaimers & Limitations

Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that generated designs will meet your specific requirements or be suitable for any particular purpose.

AI-Generated Content

  • AI-generated designs are created using machine learning algorithms and may not always be accurate or suitable
  • Generated designs should be reviewed by qualified professionals before implementation
  • We are not responsible for structural, safety, or building code compliance issues
  • Users should verify all design elements with appropriate experts and authorities

Limitation of Liability

To the maximum extent permitted by law, FloorDesign.ai shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from use of generated designs
  • Service interruptions or technical failures
  • Third-party actions or content

8. Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Dispute Resolution

We encourage users to contact us directly to resolve any disputes. For formal disputes:

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted under the rules of the American Arbitration Association
  • Each party will bear their own costs and attorney fees
  • Class action lawsuits are waived by using our Service

Jurisdiction

Any legal proceedings not subject to arbitration will be conducted in the state and federal courts located in Delaware, and you consent to the jurisdiction of such courts.

9. Contact Information & Updates

Contact Us

For questions about these Terms or our Service, please contact us:

Terms Updates

We may update these Terms periodically. Material changes will be communicated through email notifications, in-app messages, or prominent website notices. The "Last Updated" date indicates when the most recent changes were made.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.