These terms govern your use of FloorDesign.ai and outline the rights and responsibilities of both users and our service.
Last updated: September 19, 2025
Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FloorDesign.ai ("Company," "we," "us," or "our") regarding your use of our AI-powered floor design platform and related services (collectively, the "Service").
By accessing, using, or registering for our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.
1. Service Description
FloorDesign.ai provides an AI-powered platform that enables users to create, modify, and generate interior floor designs through various input methods including text descriptions and image uploads.
Our Service Includes:
AI-powered floor design generation from text prompts
Image-to-design transformation capabilities
Multiple design style options and customization tools
High-resolution design downloads and exports
Design history and project management features
Customer support and technical assistance
Service Availability: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect availability.
2. User Accounts & Registration
Account Requirements
You must be at least 13 years old to create an account
You must provide accurate and complete registration information
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account
Account Responsibilities
Keep your account information current and accurate
Use strong passwords and enable two-factor authentication when available
Do not share your account with others or allow unauthorized access
Report any security concerns or suspicious activity immediately
Account Termination: You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms.
3. Acceptable Use Policy
Permitted Uses
Create floor designs for personal, commercial, or professional use
Upload images you own or have permission to use
Share generated designs with clients, contractors, or collaborators
Use designs for marketing materials, portfolios, and presentations
Modify and customize generated designs to meet your needs
Prohibited Uses
Upload copyrighted images without proper authorization
Generate designs containing illegal, harmful, or offensive content
Attempt to reverse engineer or replicate our AI technology
Use automated tools to access our Service without permission
Violate any applicable laws or regulations
Interfere with or disrupt our Service or servers
Create accounts using false or misleading information
Resell or redistribute our Service without authorization
Violation Consequences
Violations may result in account suspension, termination, or legal action. We reserve the right to remove content and restrict access without prior notice.
4. Intellectual Property Rights
Your Content
You retain ownership of images and content you upload to our Service
You grant us a license to use your content to provide and improve our Service
You represent that you have the right to upload and use all submitted content
You are responsible for ensuring your content doesn't infringe third-party rights
Generated Designs
You own the designs generated through our Service for your specific inputs
Generated designs are provided under a commercial use license
You may use, modify, and distribute generated designs without restriction
We retain the right to use anonymized design data to improve our AI models
Our Technology
FloorDesign.ai and our AI technology are protected by intellectual property laws
You may not copy, modify, or create derivative works of our platform
Our trademarks, logos, and brand elements remain our exclusive property
Any feedback you provide may be used to improve our Service without compensation
5. Payment Terms & Billing
Free Services
We offer free access to basic floor design generation with certain limitations:
Limited number of free generations per month
Standard resolution downloads
Basic design styles and customization options
Premium Services
Paid plans include additional features and benefits:
Unlimited design generations
High-resolution and commercial-quality downloads
Advanced design styles and customization tools
Priority customer support
API access and integrations
Billing & Payments
Subscription fees are billed in advance on a monthly or annual basis
All payments are processed securely through third-party payment providers
Prices are subject to change with 30 days' notice to existing subscribers
Failed payments may result in service suspension until resolved
Refunds are provided in accordance with our refund policy
Refund Policy
We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of initial payment. Refunds are not available for usage-based charges or after significant service usage.
6. Service Availability & Modifications
Service Uptime
We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.
Service Modifications
We reserve the right to:
Modify, update, or discontinue features of our Service
Change pricing, plans, or service offerings with appropriate notice
Implement new terms or policies as needed
Suspend or terminate the Service in extreme circumstances
User Notifications
We will provide reasonable notice of significant changes through email, in-app notifications, or updates to our website. Continued use of the Service after changes constitutes acceptance of the modifications.
7. Disclaimers & Limitations
Service Disclaimer
Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that generated designs will meet your specific requirements or be suitable for any particular purpose.
AI-Generated Content
AI-generated designs are created using machine learning algorithms and may not always be accurate or suitable
Generated designs should be reviewed by qualified professionals before implementation
We are not responsible for structural, safety, or building code compliance issues
Users should verify all design elements with appropriate experts and authorities
Limitation of Liability
To the maximum extent permitted by law, FloorDesign.ai shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages resulting from use of generated designs
Service interruptions or technical failures
Third-party actions or content
8. Governing Law & Dispute Resolution
Applicable Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
Dispute Resolution
We encourage users to contact us directly to resolve any disputes. For formal disputes:
Disputes will be resolved through binding arbitration
Arbitration will be conducted under the rules of the American Arbitration Association
Each party will bear their own costs and attorney fees
Class action lawsuits are waived by using our Service
Jurisdiction
Any legal proceedings not subject to arbitration will be conducted in the state and federal courts located in Delaware, and you consent to the jurisdiction of such courts.
9. Contact Information & Updates
Contact Us
For questions about these Terms or our Service, please contact us:
We may update these Terms periodically. Material changes will be communicated through email notifications, in-app messages, or prominent website notices. The "Last Updated" date indicates when the most recent changes were made.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.